Last updated: January 15, 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.

Analytics Cookies

We use analytics cookies (such as Google Analytics) to understand how visitors interact with our website. This helps us improve our site's performance and user experience. All data is anonymised.

Marketing Cookies

These cookies track your activity across websites to deliver targeted advertising relevant to your interests. They are set by third-party advertising partners with our permission.

Functional Cookies

These cookies allow the website to remember choices you make (such as language preference or region) and provide enhanced, personalised features.

3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking certain cookies may impact your experience on our website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

4. Contact Us

If you have any questions about our cookie policy, please contact us at [email protected].

Last updated: January 15, 2026

1. Acceptance of Terms

By accessing and using the GreenCourt Badminton website ("Site"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Site.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You may not use the Site to transmit any harmful, threatening, abusive, or otherwise objectionable material.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing on our Site are accurate. However, we do not warrant that product descriptions or other content is error-free. Prices are displayed in Euros (€) and are subject to change without notice.

4. Orders and Pricing

All orders placed through our Site are subject to acceptance by GreenCourt Badminton. We reserve the right to refuse or cancel any order for any reason. Prices displayed are inclusive of VAT where applicable.

5. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of GreenCourt Badminton and is protected by international copyright and trademark laws.

6. Limitation of Liability

GreenCourt Badminton shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

8. Contact

For questions about these Terms of Use, contact us at [email protected].

Last updated: January 15, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and shipping address when you place an order or submit a contact form. We also collect certain data automatically when you visit our site, including your IP address, browser type, and browsing behaviour.

2. How We Use Your Information

• To process and fulfil your orders
• To communicate with you about products and services
• To send promotional materials (with your consent)
• To improve our website and customer service
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for 3 years after your last interaction with us, unless a longer retention period is required by law.

7. Contact Our Data Protection Officer

For any privacy-related enquiries, contact our DPO at [email protected].

Delivery Information

Shipping Zones & Costs

• European Union: Free shipping on orders over €100. Orders under €100: flat rate €9.95.
• United Kingdom: €12.95 flat rate. Free on orders over €150.
• Switzerland & Norway: €19.95 flat rate. Customs duties may apply.
• Rest of Europe: From €24.95. Contact us for a quote.

Delivery Times

• Standard (EU): 3-5 business days
• Express (EU): 1-2 business days (+€15.00)
• UK: 5-7 business days
• Other European countries: 7-10 business days

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel in real time.

Returns & Refunds

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy, you may return any unused item in its original packaging within 30 days of delivery for a full refund.

How to Return

• Contact our customer service at [email protected] or call +44 20 7946 0958
• You'll receive a Return Authorisation Number (RAN) and return shipping instructions
• Pack the item securely in its original packaging
• Ship the item back to us using a tracked delivery service

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.

Defective Items

If you receive a defective or damaged item, contact us immediately. We will arrange free return shipping and send a replacement or issue a full refund at your choice.

Exchanges

We currently don't offer direct exchanges. Simply return the unwanted item and place a new order for the item you'd like instead.